澳大利亚领先的在线亚洲生鲜平台AUSTRALIA'S LEADING ONLINE ASIAN GROCERY PLATFORM
自营供应链 · Chullora 自动化仓库 · 4°C 冷链当日达Own supply chain · Chullora automated warehouse · 4°C cold-chain same-day delivery
关于 UmallABOUT UMALL
欢迎来到 Umall。我们于 2021 年在悉尼成立，致力于将丰富的亚洲风味和必需品直接送到您的家门口。我们为亚裔澳大利亚人和美食爱好者提供服务，目前供应 20,000+ 种商品，并在悉尼大都会地区提供快速当日送达。 Welcome to Umall. Founded in Sydney in 2021, we're on a mission to bring the full richness of Asian flavours and everyday essentials straight to your door. We proudly serve Asian-Australian households and food lovers alike, with 20,000+ products and fast same-day delivery across greater Sydney.
Umall 始于一个简单的想法：让每个人都能轻松获得正宗的亚洲食品杂货。无论您是思念家乡的学生，还是探索新口味的美食家，我们都能把亚洲的风味和必需品直接送到您家门口。 Umall began with a simple idea: everyone should have easy access to authentic Asian groceries. Whether you're a student craving a taste of home or a food lover exploring new flavours, we bring the ingredients of Asia straight to your doorstep.
我们也相信购物应该更智能、更快速、更无缝——所以我们不断用数据洞察和现代技术打磨平台，从商品发现到配送体验，让每一步都更稳定。 We also believe shopping should be smarter, faster and more seamless — so we keep refining the platform with data and modern technology, from product discovery to delivery, making every step more dependable.
我们的优势OUR ADVANTAGES
品类、履约、配送，每一块都不是堆砌，而是扎实构建——这是 Umall 能稳定服务数万家庭的原因。 Selection, fulfilment and delivery — each one is built, not stacked. It's why Umall can reliably serve tens of thousands of households.
在澳大利亚拥有最广的亚洲商品选择——从中式厨房必备、韩式泡菜，到日式抹茶与东南亚香料，一站满足。 The broadest Asian range in Australia — from Chinese kitchen essentials and Korean kimchi to Japanese matcha and Southeast Asian spices.
Chullora 仓库以机器人 + 专业团队协同运行，订单准确率超过 99.8%。不是传统超市后仓，而是为高效履约而生的现代仓储。 Our Chullora warehouse pairs robotics with a passionate team — achieving more than 99.8% order accuracy. Not a store backroom, but modern warehousing built for fulfilment.
上午 11 点前下单当日送达，之后下单次日送达。满 $59 免运费，7 天配送服务，GPS 实时跟踪每一站路线。 Order before 11am for same-day delivery, otherwise next-day. Free delivery over $59, 7 days a week, with live GPS tracking every step of the route.
自营供应链OWN SUPPLY CHAIN
从海外产地直采到本地仓储分拣，从冷链包装到最后一公里送达——每一个环节都由 Umall 团队自营管控。这不是供应商的拼凑，是一套完整的履约系统。 From overseas sourcing to local warehouse sorting, from cold-chain packaging to last-mile delivery — every step is managed by the Umall team. Not a patchwork of suppliers, but one complete fulfilment system.
了解我们的供应链Learn about our supply chain每一环，都值得展开看看。 Every link is worth a closer look.
Chullora 智能仓库CHULLORA SMART WAREHOUSE
位于悉尼 Chullora 的自动化配送中心，结合机器人分拣与专业团队协作。不是传统超市后仓，而是专为高效履约设计的现代仓储系统。 An automated fulfilment centre in Sydney's Chullora, combining robotic sorting with expert team collaboration. Not a traditional store backroom, but a modern warehousing system designed for efficient order fulfilment.
冷链配送COLD-CHAIN DELIVERY
温控包装全程保持 4°C 以下，GPS 实时追踪，品牌车队直达你家门口。满 $59 免运费，悉尼墨尔本全周 7 天无休。 Temperature-controlled packaging stays below 4°C throughout. GPS real-time tracking, branded fleet direct to your door. Free delivery over $59, 7 days a week in Sydney and Melbourne.
了解配送服务Learn about delivery丰富品类RICH SELECTION
20,000+ 商品，围绕亚洲家庭餐桌核心需求构建。从中式厨房必备调料到韩式泡菜、日式抹茶、东南亚香料，一站式覆盖。 20,000+ products built around the core needs of Asian households. From essential Chinese seasonings to Korean kimchi, Japanese matcha, and Southeast Asian spices — all in one place.
我们的价值观OUR VALUES
不跟风、不讨巧，把好产品、好价格、好服务一件一件做稳。 We don't chase trends. Good products, fair prices and reliable service — one at a time, done right.
坚持直采与严选，只做经得起时间和复购检验的好产品，让用户不用挑来挑去，也能买得放心、买得值。 Direct sourcing and rigorous curation — only products that stand up to time and repeat purchase. You shouldn't have to second-guess what's in your basket.
用高效供应链和规模化直采压缩中间成本，把实在的优惠留给用户。好东西不该贵，这是我们的长期原则。 An efficient supply chain and scaled direct procurement cut out the middlemen, passing real savings back to you. Quality shouldn't cost extra — it's a principle, not a promotion.
从下单到送达，每个细节做到可靠、及时、安心。用户体验永远排第一，问题不过夜，服务有温度。 From checkout to doorstep, every detail is built to be reliable, on time and stress-free. Experience comes first — issues don't sit overnight, and service has warmth.
从悉尼起步，到服务全澳。这些数字不是目标，是已经发生的事。 From Sydney to serving all of Australia. These numbers aren't targets — they've already happened.
品牌矩阵BRAND PORTFOLIO
每个品牌服务不同的消费场景和用户群体，共同触达更广泛的澳洲消费者。 Each brand serves different consumer scenarios and audiences, together reaching a broader Australian market.
综合亚洲生鲜平台，覆盖华人家庭日常所需的全品类商品。 Comprehensive Asian grocery platform covering all daily essentials for Chinese households.
下载 AppGet the App
深耕墨尔本本地社区，提供更贴近本地华人的购物体验。 Deeply rooted in the Melbourne Chinese community, offering a localised shopping experience.
下载 AppGet the App
Asian Grocer Online，面向更广泛的亚洲食品爱好者。 Asian Grocer Online — for a broader audience of Asian food lovers.
下载 AppGet the App发展历程OUR JOURNEY
Umall 始于一个简单的信念：让每个人都能轻松获得正宗的亚洲食品。 Umall began with a simple belief: everyone should have easy access to authentic Asian food.
Umall 在悉尼正式成立，上线首批商品，开始服务本地华人社区。 Umall officially launched in Sydney, listing its first products and serving the local Chinese community.
商品种类扩展至 10,000+，推出当日送达服务，配送覆盖悉尼大都会地区。 Product range grew past 10,000 SKUs, same-day delivery launched, coverage extended across greater Sydney.
Chullora 自动化配送中心投入运营，引入机器人分拣，订单准确率提升至 99.8%。 Chullora automated fulfilment centre began operations with robotic sorting, lifting order accuracy to 99.8%.
收购 Melbourne Supermarket App 打开墨尔本市场；商品种类突破 20,000+，覆盖悉尼与墨尔本双城。 Acquired Melbourne Supermarket App to enter the Melbourne market. Product catalogue surpassed 20,000 SKUs, now spanning both Sydney and Melbourne.
服务数万户澳洲家庭，AGO（Asian Grocer Online）品牌上线，成为澳大利亚最大的在线亚洲超市。 Serving tens of thousands of Australian families. AGO (Asian Grocer Online) brand launched, becoming Australia's largest online Asian supermarket.
企业新闻IN THE NEWS
我们会在这里分享关于供应链升级、业务拓展、品牌合作等方面的重要信息。 We share meaningful milestones here — supply-chain upgrades, market expansion, partnerships and more.
为满足持续增长的订单需求，悉尼仓储中心完成全面升级改造。分拣效率、冷链管理与出库速度均有显著提升，日均处理能力提升约 40%。 To keep up with order growth, the Sydney fulfilment centre has completed a comprehensive upgrade. Sorting efficiency, cold-chain handling and dispatch speed all improved, lifting daily capacity by about 40%.
旗下全新品牌 AGO 正式上线 iOS 与 Android。AGO 聚焦亚洲食品杂货，为更广泛的澳洲消费者提供便捷的亚洲生鲜与日用品配送服务。 Our new brand AGO is live on iOS and Android. AGO focuses on Asian groceries for a wider Australian audience, with the same fast delivery of fresh and everyday essentials.
经过数月的运营优化与配送路线调整，墨尔本业务已实现全城范围配送覆盖。消费者可在「墨尔本超市」App 查看最新的配送范围与时段。 After months of route optimisation, Melbourne operations now cover the entire metro area. Customers can check the latest delivery zones and windows inside the Melbourne Supermarket App.
为进一步缩短供应链路径、提升产品新鲜度，Umall 与多家澳洲本地农场和供应商建立直采合作关系，覆盖蔬果、肉禽与乳制品等核心品类。 To shorten the supply chain and improve freshness, Umall has signed direct-sourcing agreements with multiple local Australian farms and suppliers across produce, meat, poultry and dairy.
加入我们JOIN US
如果你熟悉仓库运作、生鲜供应链、配送履约，或对零售运营充满热情——欢迎和我们聊聊。我们不是在招"人才"，而是在找同行者。 If warehouse operations, fresh supply chain, last-mile fulfilment, or retail operations sound like your craft — we'd love to talk. We're not hiring "talent" — we're looking for people who want to travel the same road.
收货、理货、拣货与库存管理。Receiving, stocking, picking and inventory management.
商品流转、损耗控制与品质管理。Product flow, shrinkage control and quality management.
配送时效、订单准确率与异常处理。Delivery timeliness, order accuracy and exception handling.
对结果负责，主动跟进问题，不推诿。Own the outcome, follow up proactively, don't hand issues off.
拆解复杂事务，保持效率与稳定性。Break complex problems down, ship consistently, stay steady.
与多部门高效沟通、协作推进。Communicate efficiently across teams, move things forward together.
确认岗位匹配度与期望Confirm role fit and expectations
深入了解背景、技能与协作方式Deeper dive on background, skills and working style
签订合同，启动 onboardingSign the contract, begin onboarding
发送简历至：Send your CV to: [email protected]
把复杂留在内部，
把稳定交给用户。
Keep complexity inside,
deliver reliability to customers.
无论是品牌合作、供应商入驻还是加入团队，我们欢迎以清晰高效的方式展开对话。 Whether it's brand partnerships, supplier onboarding, or joining the team, we welcome clear and efficient conversations.
Get the App
检测到微信浏览器，请点击右上角选择"在浏览器中打开"WeChat browser detected. Please tap the menu and select "Open in Browser".
使用手机相机 扫码下载Scan with your phone to download